Category: Announcements

  • COVID-19 Update (2021)

    COVID-19 Update (2021)

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    We understand how important your infection control testing is – especially right now. Here’s how we’re here to help:

    • Our office is open and continuing to operate under normal business hours (M-Th 9-4 PST, F 9-12 PST). We are maintaining our promise to process tests the day that they are received, and to report results the same day that incubation is complete.
    • We ensure that our biological spore strips have an expiration date of > 1 year from your date of purchase, so even if your business was closed temporarily your test kit will still be valid. If you place an order now, your test strips will be good until 12/31/2021 – so even if you’re not ready to start immediately, you can still maintain a full year of service without worrying about your strips expiring.
    • Did your strips expire while you were closed during the pandemic? Please let us know! As a small business, we understand that a lot of businesses are facing financial hardships right now, and we want to make sure that you are still able to keep your customers safe.

    Any concerns? Please reach out! We can be reached by phone at 1(800)647-9881, or by email at [email protected].

  • Just Announced: Faster Turnaround Times (2019)

    Just Announced: Faster Turnaround Times (2019)

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    Important news from Woodhouse Laboratories. We know that laboratory turn-around times are extremely important for infection control. That’s why we are proud to announce that we have recently completed an internal study on faster readout methods which will provide faster turnaround times on steam and chemical sterilizer tests. As always, we ensure that tests are started the day they are received, and that your results are always reported and available on the same day that incubation is complete.  

    Starting June 17th 2019, our turnaround times will be as follows:

    Steam 1 Business Day
    Chemical 3 Business Days
    Dry Heat/EtOH 7 Days

    What does this mean for my office?


    Starting June 17th, 2019, if you have a steam or chemical sterilizer you can expect to start receiving your results even faster than before. There is no additional cost to you.


    Do I need to do anything differently?


    No action is required on your part. This change only affects how we handle your tests when we receive them, not how you test. You can continue using your current strips and envelopes in your kit as before.


    Is the new method inferior in any way?


    Studies on both our previous method and updated method have found that each is equivalent in accuracy. As always, we perform a secondary confirmation test on any positive results.

    Thank you for being a client, we value your business.  If you have any questions you can always contact us at [email protected] or by calling 1-800-647-9881.